Return policy

Given the nature of services and/or products we provide, refunds will not be provided. Returns or exchanges are also not permitted. Before making a purchase, please review the How to download your OneNote Planner section, the FAQ section and the product description carefully.

All shop items are instant digital downloads and no physical product will be shipped to you. Please ensure that the email used to make the purchase is accurate and can receive mail. ThePlannerPortfolio is not responsible for any digital downloads that are not sent due to incorrect email addresses.

Digital download links are delivered via email and made available immediately after purchase.

If you have any questions or concerns with your order, please message me via Etsy and I will get back to you shortly.